All orders placed on this website are deemed to be confirmed only once we receive the full payment in our account.
Upon confirmation, the following cancellation policy is applicable:
Case 1: When more than 48 hours are left from your checkin time
In this case, the order can be cancelled without any charges and full refund will be provided. Please note that for counting the number of hours left, we will take 1 pm as the checkin time on the date of your checkin.
Case 2: When less than 48 hours are left from your checkin time
In this case, no cancellation is possible and there will not be any refund.
Please note that orders for room decoration can be rescheduled on payment of rescheduling charges, which will be communicated at the time of rescheduling.